How to make a SPN Service booking

This page outlines the requirements and procedures for a Researcher to make a SPN Service booking. 


PRE-REQUISITE REQUIREMENTS

  • You must have a project with an SPN approved Data Centre.  The current list of SPN approved Data Centres is available here.
  • You must have registered with the SPN and passed the training questionnaire on the SPN User Policy and Agreement.
  • You must hold a valid passport or driving licence for an identification check when you arrive to use a SPN Service.
  • Check that a SPN Service is available for booking.  You can view SPN Services that are available to book here.


SPN SERVICE BOOKING PROCEDURES

  • Click the 'Make a booking' button in the top right of the home page.
  • Select the SPN Service that you wish to book. You can also view summary information for each SPN Service.
  • Select the Data Centre that you wish to access your project data from.
  • Complete the booking form which includes the dates you wish to use the SPN Service for.  You can select multiple dates for a SPN Service booking.
  • Review the booking summary and then click the button to submit your SPN Service booking request.

Your SPN Service booking request will then be sent to your chosen Data Centre.  They will then approve or decline your booking and you will receive an email.  Where a booking is confirmed, the email will detail the location and all conditions of access for the SPN Service.


ATTENDANCE AT A SPN SERVICE

  • On the date of your SPN Service booking please arrive in good time at the location.  
  • Bring with you a valid original passport or driving licence, and if needed an aide memoire to log into your project data.
  • A Coordinator will complete an identification check. induction (if needed) and any otherprocedures before allowing you access to a SPN Service.
  • Once you have accessed the SPN Service, you can then log in and access your project data.

Please remember to abide by the SPN User Policy and Agreement and any other agreements you have signed to access your project data during your SPN Service booking. 


HELP AND ASSISTANCE
If you require help or assistance to book or use a SPN Service then contact the SafePod Network on 01334 463901 or email safepodnetwork@st-andrews.ac.uk.

Enjoy using SPN Services for your research!